Included Client Access FAQs

Your PQ Coach membership includes PQ Program and PQ app access for 5 new clients at no additional cost per membership year.
The client access included with your PQ Coach membership is reset annually.
This date varies per coach based on when they joined as a PQ coach.

Coaches who joined in 2025 or after
- Monthly Membership: Resets 1 year from the coach's membership start date.
- Annual Membership: Resets 1 year from the coach's membeship start date.
Coaches who joined before 2025
- Monthly Membership: Resets January 8th in 2025. In 2026 and onwards, the reset date will be January 1st every year.
- Annual Membership: Resets January 8th in 2025, then again on the coach's membership start date. Coaches have 2 reset dates in 2025 as part of the incentive for annual subscription. Their reset date will match their coach subscription start date.

Your reset dates is located in the Coach Dashboard.
Hover over the (i) icon in the "Included Clients Remaining" counter on the My Bills page to see when your included clients reset.

Coaches can now renew included client access up to 30 days before it expires, under Manage Subscription -> Renew.
You’ll also receive automated notifications 30 days and 7 days before a client's access expires.
Included clients cannot be deactivated prior to their year access or until their expiry date in the Coach Dashboard by the coach.

Included Client accesses and receive app access for one year by default with active membership.
Clients will continue their access for the duration of the coach's membership.
If a coach no longer wishes to subscribe to PQ Coach, their clients should be moved to Inactive status in their Coach Dashboard.
Clients will not retain access if there is not an active PQ Coach guiding them through their program.
- Annual membership: Included clients will be removed upon their expiry date. If the annual membership is canceled within the first 30 days of enrollment, the cilents will be removed.
- Monthly membership: Included clients will be removed upon PQ Coach cancelation.

Unused Included access from your previous membership year do not transfer or roll over to the next membership year.
You will want to use them before the membership year ends.

PQ Coach membership includes PQ Program and PQ app access for 5 clients at no additional cost. These are called Included Client accesses.